• Skip to main content
  • Skip to main navigation
Baylor University
Canvas
  • Getting Started
  • Support
    • Canvas
      • Instructor Guide
      • Student Guide
      • Instructor Orientation Video
      • Student Orientation Video
      • On-Demand Video Guides
      • Canvas Basics Badge
      • FAQs
      • Suggesting Improvements
      • Mobile Apps
      • LTI Integrations
      • Canvas Release Notes
      • Canvas Access Guidelines
    • Kaltura
    • Respondus
    • Zoom
    • Turnitin
    • Bongo Learn
    • All Other Software
    • System Status
  • Training
  • Request Forms
    • Demo Course Request Form
    • Organization Request Form
      • Organization Descriptions
    • Outside User Request Form
    • Promotional Request Form
    • SI Leader Course Request Form
    • Template Request Form
  • Syllabi Resources
  • News
  • Canvas Login
Baylor BU Canvas Support Canvas
  • Canvas
    • Instructor Guide
    • Student Guide
    • Instructor Orientation Video
    • Student Orientation Video
    • On-Demand Video Guides
    • Canvas Basics Badge
    • FAQs
    • Suggesting Improvements
    • Mobile Apps
    • LTI Integrations
    • Canvas Release Notes
    • Canvas Access Guidelines
  • Kaltura
  • Respondus
  • Zoom
  • Turnitin
  • Bongo Learn
  • All Other Software
  • System Status

Canvas Support

Canvas support is available 24/7 by phone, live chat, or email through the Help menu within Canvas after you have logged in. If you are unable to log in, please contact the Baylor ITS Help Desk at 254-710-HELP or helpdesk@baylor.edu for assistance.

Instructor Guide
The Canvas Instructor Guide is the online documentation site for instructors, instructional designers, and TAs. These guides will help you learn the ins and outs of Canvas like a pro.
Student Guide
The Canvas Student Guide is the online documentation site for students using Canvas. The lessons are continually updated online.
Instructor Orientation Video
Need to quickly get up and running with Canvas? This video will get you started with an overview of Canvas, how to build and manage a course, and how to create and manage course content.
Student Orientation Video
Get up and running in under 30 minutes with this short orientation video. Learn how to use Canvas, set your notification preferences, use the Canvas Student app, navigate the dashboard, and access and submit assignments.
On-Demand Video Guides
View self-paced Video Guides that are designed to familiarize users with the basic need-to-know tools and all of the advanced features of Canvas using short, easy-to-understand, videos.
Canvas Basics Badge
Instructure offers a self-paced training course for faculty to teach the fundamentals of using Canvas. The course is not facilitated but is structured in such a way that the modules and content must be completed in the order presented. The course will take approximately 4 hours to complete.
FAQs
This page of Frequently Asked Questions answers many basic queries faculty and students may have about Canvas. More in-depth answers are provided in the Canvas Guides.
Suggesting Improvements
Have a great idea that would improve the Canvas user experience? Suggesting improvements is the easiest and most effective way to influence how Instructure prioritizes and develops changes to Canvas.
Mobile Apps
Canvas supports apps for mobile devices using the Android and iOS operating systems for both Students and Teachers. Apps are available to download through the App Store or Google Play Store.
LTI Integrations
LTI Integrations are plug-ins that allow third-party programs to work directly within Canvas (e.g. Respondus LockDown Browser, Zoom and Box.
Canvas Release Notes
Canvas release notes maintain a current list of features and other customer-impacting changes that will be included in an upcoming Canvas release. Updates are available on the third Saturday of every month.
Canvas Access Guidelines
In accordance with Baylor’s Technology Systems Usage Policy, course content and academic records in Canvas are presumed to be private and confidential. These guidelines have been created to ensure the accuracy, integrity, and security of course records in Canvas.
Baylor BU Canvas Support Canvas
  • Getting Started
  • Support
    Back
    • Canvas
      Back
      • Instructor Guide
      • Student Guide
      • Instructor Orientation Video
      • Student Orientation Video
      • On-Demand Video Guides
      • Canvas Basics Badge
      • FAQs
      • Suggesting Improvements
      • Mobile Apps
      • LTI Integrations
        Back
        • Publisher Integrations
        • Rich Content Editor Tools
      • Canvas Release Notes
      • Canvas Access Guidelines
    • Kaltura
    • Respondus
    • Zoom
    • Turnitin
    • Bongo Learn
    • All Other Software
    • System Status
  • Training
  • Request Forms
    Back
    • Demo Course Request Form
    • Organization Request Form
      Back
      • Organization Descriptions
    • Outside User Request Form
    • Promotional Request Form
    • SI Leader Course Request Form
    • Template Request Form
  • Syllabi Resources
  • News
  • Canvas Login
  • General Information
  • Academics & Research
  • Administration
  • Admissions
  • Gateways for ...
  • About Baylor
  • Athletics
  • Ask Baylor
  • Bookstore
  • Calendar
  • Campus Map
  • Directory
  • Give Light
  • Give to Baylor
  • Illuminate
  • News
  • Pro Futuris
  • Search
  • Social Media
  • Baylor Libraries
  • College of Arts & Sciences
  • Diana R. Garland School of Social Work
  • George W. Truett Theological Seminary
  • Graduate School
  • Hankamer School of Business
  • Honors College
  • Law School
  • Louise Herrington School of Nursing
  • Research at Baylor University
  • Robbins College of Health and Human Sciences
  • School of Education
  • School of Engineering & Computer Science
  • School of Music
  • More Academics
  • Athletics
  • Human Resources
  • Marketing and Communications
  • Office of General Counsel
  • Office of the President
  • Office of the Provost
  • Operations, Finance & Administration
  • Senior Administration
  • Student Life
  • University Advancement
  • Undergraduate Admissions
  • goBAYLOR
  • Graduate Admissions
  • Baylor Law School Admissions
  • Social Work Graduate Programs
  • George W. Truett Theological Seminary Admissions
  • Online Graduate Professional Education
  • Virtual Tour
  • Visit Campus
  • Alumni & Friends
  • Faculty & Staff
  • Online Graduate Professional Education
  • Parents
  • Prospective Faculty & Staff
  • Prospective Students
  • Students
  • Accessibility
  • Anonymous Reporting
  • Annual Fire Safety and Security Notice
  • Digital Privacy
  • Legal Disclosures
  • Mental Health Resources
  • Report It
  • Title IX
 
Baylor University
Copyright © Baylor® University. All rights reserved.
Baylor University • Waco, Texas 76798 • 1-800-229-5678