Canvas support is available 24/7 by phone, live chat, or email through the Help menu within Canvas after you have logged in. If you are unable to log in, please contact the Baylor ITS Help Desk at 254-710-HELP or firstname.lastname@example.org for assistance.
The Canvas Instructor Guide is the online documentation site for instructors, instructional designers, and TAs. These guides will help you learn the ins and outs of Canvas like a pro.
The Canvas Student Guide is the online documentation site for students using Canvas. The lessons are continually updated online.
Instructor Orientation Video
Need to quickly get up and running with Canvas? This video will get you started with an overview of Canvas, how to build and manage a course, and how to create and manage course content.
Student Orientation Video
Get up and running in under 30 minutes with this short orientation video. Learn how to use Canvas, set your notification preferences, use the Canvas Student app, navigate the dashboard, and access and submit assignments.
On-Demand Video Guides
View self-paced Video Guides that are designed to familiarize users with the basic need-to-know tools and all of the advanced features of Canvas using short, easy-to-understand, videos.
Canvas Basics Badge
Instructure offers a self-paced training course for faculty to teach the fundamentals of using Canvas. The course is not facilitated but is structured in such a way that the modules and content must be completed in the order presented. The course will take approximately 4 hours to complete.
This page of Frequently Asked Questions answers many basic queries faculty and students may have about Canvas. More in-depth answers are provided in the Canvas Guides.
Have a great idea that would improve the Canvas user experience? Suggesting improvements is the easiest and most effective way to influence how Instructure prioritizes and develops changes to Canvas.
Canvas supports apps for mobile devices using the Android and iOS operating systems for both Students and Teachers. Apps are available to download through the App Store or Google Play Store.
LTI Integrations are plug-ins that allow third-party programs to work directly within Canvas (e.g. Respondus LockDown Browser, Zoom and Box.
Canvas Release Notes
Canvas release notes maintain a current list of features and other customer-impacting changes that will be included in an upcoming Canvas release. Updates are available on the third Saturday of every month.
Canvas Access Guidelines
In accordance with Baylor’s Technology Systems Usage Policy, course content and academic records in Canvas are presumed to be private and confidential. These guidelines have been created to ensure the accuracy, integrity, and security of course records in Canvas.